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Classifying Emotions in Customer Support Dialogues in Social Media
Jonathan Herzig
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Guy Feigenblat
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Michal Shmueli-Scheuer
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David Konopnicki
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Anat Rafaeli
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Daniel Altman
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David Spivak
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Paper Details:
Month: September
Year: 2016
Location: Los Angeles
Venue:
SIGDIAL |
WS |
SIG: SIGDIAL
Citations
URL
Multi-task dialog act and sentiment recognition on Mastodon
Christophe Cerisara
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Somayeh Jafaritazehjani
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Adedayo Oluokun
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Hoa T. Le
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Predicting Users’ Negative Feedbacks in Multi-Turn Human-Computer Dialogues
Xin Wang
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Jianan Wang
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Yuanchao Liu
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Xiaolong Wang
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Zhuoran Wang
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Baoxun Wang
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http://about.americanexpress.com/
http://t.co/53fsdfd
https://www.mturk.com/
http://liblinear.bwaldvogel.de/
https://www.cs.cornell.edu/people/tj/
https://github.com/clir/clearnlp
Field Of Study
Task
Tagging
Emotion Detection
Language
English
Dataset
Social Media
Twitter
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