Probing the Depths of Language Models’ Contact-Center Knowledge for Quality Assurance

Digvijay Anil Ingle | Aashraya Sachdeva | Surya Prakash Sahu | Mayank Sati | Cijo George | Jithendra Vepa |

Paper Details:

Month: November
Year: 2024
Location: Miami, Florida, US
Venue: EMNLP |