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A Role-Selected Sharing Network for Joint Machine-Human Chatting Handoff and Service Satisfaction Analysis
Jiawei Liu
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Kaisong Song
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Yangyang Kang
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Guoxiu He
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Zhuoren Jiang
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Changlong Sun
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Wei Lu
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Xiaozhong Liu
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Paper Details:
Month: November
Year: 2021
Location: Online and Punta Cana, Dominican Republic
Venue:
EMNLP |
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https://github.com/WeijiaLau/RSSN
https://github.com/songkaisong/ssa
https://www.taobao.com
https://pypi.org/project/jieba
https://github.com/WeijiaLau/MHCH-DAMI
https://github.com/senticnet/conv-emotion
https://github.com/google-research/bert
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