Bringing the State-of-the-Art to Customers: A Neural Agent Assistant Framework for Customer Service Support EMNLP

Stephen Obadinma | Faiza Khan Khattak | Shirley Wang | Tania Sidhorn | Elaine Lau | Sean Robertson | Jingcheng Niu | Winnie Au | Alif Munim | Karthik Raja Kalaiselvi Bhaskar |

Extracting relevant information from physician-patient dialogues for automated clinical note taking EMNLP WS

Serena Jeblee | Faiza Khan Khattak | Noah Crampton | Muhammad Mamdani | Frank Rudzicz |

Predicting ICU transfers using text messages between nurses and doctors NAACL WS

Faiza Khan Khattak | Chloé Pou-Prom | Robert Wu | Frank Rudzicz |